PRIVACY POLICY
1. Collection of Personal Data
To provide you with personalized product recommendations, efficient customer service, and timely notifications, we collect and store certain information from your visits to our site, as well as from your account registration and browsing activities.
This personal data includes your name, email address, gender, account settings, IP address, fingerprint data, device information, billing and shipping address, phone number, credit card information, language preference, and product category preferences.
At italianbrainrotmerch.com, we take your privacy seriously. We are committed to protecting your personal information when you use our services. Once we receive your data, we implement technical and organizational measures to safeguard it against loss, manipulation, unauthorized access, and other security risks. Our security protocols continuously evolve to match technological advancements.
We protect your data using SSL (Secure Sockets Layer) encryption. SSL encrypts all information transmitted between the buyer and seller, including credit card details, ensuring that external parties cannot access your sensitive information.
2. Use of Personal Data
We collect and process the personal information you voluntarily provide for the following purposes:
- To create and manage your account at italianbrainrotmerch.com
- To complete transactions with you
- To contact you in case of any issues with order delivery
- To provide updates on market trends and promotions (if subscribed)
- To understand your needs and preferences for personalized product recommendations
- To develop, improve, market, and provide products and services tailored to your interests
- To process product exchanges or returns
- To enhance our services and respond to inquiries or complaints
3. Communication Frequency and Content
Automatically Triggered Emails, SMS, and App Notifications:
We may send you confirmation emails or SMS verification messages upon account registration, as well as essential service-related notifications. These may include:
- Order confirmation emails
- Address change confirmation emails
- Payment confirmation emails
- Order delivery updates
- Notifications regarding changes to your package’s shipping method
These notifications are closely related to your order and we strongly advise against unsubscribing from them. If you delete your account, you will no longer receive these messages. The frequency of such notifications depends on your interaction with our website.
Marketing Emails, SMS, and App Notifications:
With your subscription, we may send newsletters, SMS updates, and app push notifications, which may include:
- Exclusive offers for subscribers
- New product releases
- Website promotions and coupons
- Personalized product recommendations
- Shopping tips and product care advice
- Updates on our service policies
You may receive approximately 2–5 marketing notifications per month and can unsubscribe at any time.
4. Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.
5. Shopify
Our store is hosted on Shopify Inc., which provides the e-commerce platform we use. Your data is stored securely on Shopify’s servers, databases, and general applications.
Payment Security:
If you complete a purchase using a direct payment gateway, Shopify stores your credit card data. This information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your purchase and is deleted afterward.
All direct payment gateways comply with PCI-DSS standards, ensuring secure handling of credit card information. PCI-DSS is managed by leading financial brands including Visa, MasterCard, American Express, and Discover.
6. Third-Party Services
Third-party providers we use will collect, use, and disclose your information only to the extent necessary to perform their services.
Payment gateways and other payment transaction processors have their own privacy policies regarding the information required for purchase-related transactions. We recommend reviewing their policies to understand how your data is managed.
Some providers may be located in different jurisdictions. If you proceed with a transaction involving such a provider, your data may become subject to the laws of that jurisdiction. For example, if you are in Canada and your transaction is processed by a provider in Europe, then your data may be governed by European data protection regulations.
Links to Third-Party Websites:
When you click on links within our store, you may be redirected to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
7. Security
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Your credit card information is encrypted using SSL technology and stored with AES-256 encryption. While no method of online transmission is 100% secure, we comply with PCI-DSS requirements and implement additional generally accepted industry standards.
8. Processing of Information
By using our services, you agree to our collection and processing of your personal data. This includes operations such as collecting, recording, organizing, storing, modifying, retrieving, using, disclosing, or deleting your data, whether done manually or automatically, solely for the purposes stated in this policy.
9. Cookies
Cookies are small text files stored on your computer or mobile device that help enhance your browsing experience.
We use cookies to:
- Speed up website navigation
- Track site usage and recognize user preferences
- Enable shopping cart and checkout functionality
- Store browsing and purchase history
We also use third-party cookies, such as those from Google Analytics, to collect aggregated website traffic statistics. Some third-party cookies may track your behavior across multiple websites.
Types of Cookies We Use:
- Persistent cookies: stored for up to 24 months
- Session cookies: stored temporarily and deleted when you close your browser
You can delete cookies anytime via your browser settings. Disabling cookies may affect your ability to use certain features of our website.
Web Beacons:
Web beacons are small graphic images embedded in web pages, similar to cookies. They help us track user engagement and assess the effectiveness of our promotions.
10. Age of Consent
By using this site, you confirm that you are at least the age of majority in your state or province of residence. If you are under the age of majority, you must have parental or guardian consent to use our services.
11. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on our website. If we make material changes, we will notify you here or by email.
If our company is acquired or merged with another organization, your personal data may be transferred to the new entity to continue providing services.
12. Questions and Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, or if you have questions or complaints, you may contact our Privacy Compliance Officer at: